Privacy policy

At Combatzone Scenery we are very conscious about your privacy when using our website. We are committed to ensuring that your privacy is protected.

Therefore, we protect your personal data, stringently adhering to the ethics of the Data Protection Act (1998) and the European Union Data Protection Framework Directives, only storing the data necessary for accounting, marketing, sales, public relations and record keeping helping us uphold and improve the relationships between our company, our suppliers and our valued customers.

For the purposes of the Data Protection Act 1998 we are a data controller. In order to process your order and to ensure that your shipping arrangements can be properly performed we need to collect certain personal details from you. These will include, where applicable, your name and addresses of delivery, credit/debit card or other payment details.

 

What details do we keep?

Occasionally, we may ask you to provide certain information by which you can be identified when using this website When this is the case we assure that it will only be used in accordance with this privacy statement. Combatzone Scenery may alter this policy from time to time by editing and updating the statement on this page.

§  Your name and address

§  Contact information (e.g. email address, telephone number)

§  Demographic data (e.g. Postcode, interests etc.)

§  Other relevant information which may help Combatzone Scenery improve its service.

§  We do not store credit card details.

 

Why do we keep these details?

We need the information listed above to understand the needs of you, the customer and provide you with a better service, and in particular for the following reasons:

§  Internal records.

§  We may use the information to improve our products and services.

§  We may occasionally send promotional emails about our products, special offers or other information which we think you may find interesting using the email address which you have consented us to contact you by.

§  From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to improve the website according to your interests, improving the service we supply to you.

 

How secure are my personal details?

We will not sell or lease your personal information to third parties unless we have your permission or are required by law to do so.

You may request details of personal information which we hold about you under the Data Protection Act 1998. If you would like a copy of the information held on you please write to us at the address shown on the about us page.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible. We will promptly correct any information found to be incorrect.

The information may also be provided to security or credit checking companies, public authorities such as customs if required by them, or otherwise as required by law. Where you provide us with personal details such as those mentioned above, you consent to this information being used as described above. We are entitled to assume you do not object to our doing any of the things mentioned above unless you tell us otherwise in writing. We have appropriate security measures in place to protect the personal details you give us. We may have to pass your details to organisations outside the European Economic Area, (EEA), controls on data protection in these places may not be as strong as the legal requirements in this country 

 

How we use your information

When you register or use Combatzone Scenery, you give us certain information voluntarily. This includes your name, address, email address, phone number, and any other information you give us. We process that information using 1&1 website platform

If you buy something from us, we will collect contact information (name, address, email and phone number) and details of what you bought. If you buy something for someone else from us, we will also collect their delivery details and contact information. When you buy something from us we share that information with the courier services we use to deliver your order.

If you register for our newsletter, we will collect your name and email address. We share that information with MailChimp as our marketing automation platform and you acknowledge that the information you provide will be transferred to MailChimp for processing

 

External Websites

The Combatzone Scenery website may contain various links to other relevant websites. However, once you have used these links to leave our site, you should be aware that we do not have any control over that other website and these websites are not bound by this privacy statement. Therefore, Combatzone Scenery cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should browse these sites with caution, taking time to look at the privacy page of the website in question.

 

How we use cookies

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

This website uses etracker technology (www.etracker.de) by which anonymous data is collected and saved for marketing and optimisation purposes. All visitor data is saved using an anonymous user ID to aggregate a usage profile. Cookies may be used to collect and save this data, but the data is not personally identifiable. The data will not be used to identify a visitor personally and is not aggregated with any personal data. The collection and storage of data may be refused at any time, with effect for the future.