When will my order be shipped?
We aim to despatch orders within 1-3 working days of receipt of payment and typically less providing products ordered are in stock. However, during busy times this period can unfortunately lengthen. You can contact us via the online form for the status of your order in the event of it going past 14 days.
How will you ship my order?
We wrap each of your highly detailed models individually and with the utmost care before boxing and shipping. UK orders are typically shipped using couriers for larger domestic orders and Royal Mail for smaller items. International orders are typically shipped by courier however we may, on occasion, ship by Royal Mail. Any import taxes and charges made by the country of destination that is applied to your order is, unfortunately, out of our control.
How long will it take for my order to arrive?
You can find out how long it will take for your order to arrive by referring to the table below. These shipping times are from the date that your order is despatched. Please note that unavoidable delays sometimes happen that are outside of our control. As a rule, please allow 28 days for your order to arrive before contacting us.
2-3 working days
4-7 working days
5-8 working days
Rest of World
6-10 working days
Do you part ship orders?
We do not ship part orders. If you have placed an order that includes items that are not currently available (pre-orders, out of stock), your whole order will not ship until all the items become available. If you would like two shipments, please place two separate orders.
What is the cost of shipping?
Shipping is automatically generated during the checkout stage based on the weight of your items. Please remember to choose the correct shipping location as this may hold up the despatch of your order.
We are happy to ship to all parts of the world but please be aware that some of our items are both large and heavy so we are held to ransom by what the courier service charge for shipping your items.
Please contact us for a shipping price if you have any questions